Returns Policy

We understand that many people are new to online shopping. We really want to promote online shopping in South Africa and therefore have made our returns policy as transparent as possible.

Rest assured, that if you have any problems whatsoever, we will ensure that you get world-class customer service and we won't stop until you are completely satisfied! So sit back, relax and enjoy the convenience of online shopping.

Cancelled orders and unwanted goods? No problem!

You have 7 days, from the "day after" the day that the goods are received, under the distance selling act, to cancel your contract. The goods must be returned to us in the condition they were dispatched, complete with all packaging and in a re-saleable state. The goods remain your responsibility until they are received and signed for by us.

Once we have received the parcel, just send us your banking details to [email protected] and we will refund the full value of your purchase minus shipping and handling.

If an unwanted product is returned and exchanged for a different product you will be charged/refunded any price difference.

Due to the nature of the product, in order for it to be refunded, the returned product must not have been removed from its original packaging and may not have been tampered with.

About Us

Menslocker was started in 2010 when we discovered this revolutionary method of enlarging the thing men are most obsessed about, your penis! Our distribution warehouse is located in Johannesburg, but we do have outlets in Durban and Cape Town. We pride ourselves on offering you the best advice, best after sale support, the widest range of extenders in South Africa and a world-class delivery service.

Contact Us

+27 (0)62 903 5346
[email protected]
+27 (0)62 903 5346


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