Returns Policy

We understand that many people are new to online shopping. We really want to promote online shopping in South Africa and therefore have made our returns policy as transparent as possible.

Rest assured, that if you have any problems whatsoever, we will ensure that you get world-class customer service and we won't stop until you are completely satisfied! So sit back, relax and enjoy the convenience of online shopping.

Warranty claims - we're here to help!

All our products have at least a standard 1 year manufacturer’s warranty. A few of devices in our premium range carry a lifetime warranty. Please check the product page to determine which type it is.

If there are any manufacturing defects or breakages, we will replace the part / unit FREE of charge with FREE shipping included. Just write to us with your problem and we'll do the rest.

Cancelled orders and unwanted goods? No problem!

You have 7 days, from the "day after" the day that the goods are received, under the distance selling act, to cancel your contract. The goods must be returned to us in the condition they were dispatched, complete with all packaging and in a re-saleable state. The goods remain your responsibility until they are received and signed for by us.

Once we have received the parcel, just send us your banking details to info@menslocker.co.za and we will refund the FULL VALUE of your purchase immediately!

If an unwanted product is returned and exchanged for a different product you will be charged/refunded any price difference.

Due to the nature of the product, in order for it to be refunded, the returned product must not have been removed from its original packaging and may not have been tampered with.

About Us

Menslocker was started in 2010 by Jon Leigh when he discovered this revolutionary method of enlarging the thing men are most obsessed about, your penis! Our distribution warehouse is located in Durban. We pride ourselves on offering you the best advice, best after sale support, the widest range of extenders in South Africa and a world-class delivery service.

Contact Us

+27 (0)74 047 2222
info@menslocker.co.za
+27 (0)74 047 2222

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